Updated and effective as of Nov 22, 2018.
Please review our Payment Terms in their entirety, as they contain important information about your Subscription Account, but here are some key points to know:
- In order to avoid being charged fees for the next billing cycle, you must cancel your Subscription Account 7 days prior to last day of your current billing cycle.
- All fees for Subscription Accounts are prepaid and non-refundable. You may cancel your Subscription Account or terminate your use of the Platform entirely at any time, but you will not receive a refund or credit for any fees previously paid.
- Upon cancellation, you will retain access to your Subscription Account for the remainder of the subscription period for which you previously paid.
Enrollment & Account Type
We may offer different tiers or types of Subscription Account. The types of available Subscription Account and the fees for and benefits of each type will be as described on the Platform. Unless otherwise expressly stated on the Platform, all fees are listed in, and will be charged in, United States Dollars.
You will not be able to change the type/tier of your Subscription Account once subscribed. If you later wish to subscribe to a Subscription Account of a different type or tier, you will need to cancel your current Subscription Account and begin a new one.
You will be required to provide valid payment information as part of your creation of a Subscription Account. (IntermKeto may limit the type of payment cards accepted as described during the checkout process or otherwise on the Platform.) The fees for your Subscription Account (plus any applicable taxes) will be billed to the payment method you provide when you initially subscribe or shortly thereafter. If you have selected an auto-renewing plan, then your Subscription Account will automatically renew each subscription period and IntermKeto will bill the payment method then associated with your Subscription Account corresponding to the commencement of your Subscription Account, unless and until you cancel. For example, if you sign up for a monthly Subscription Account on January 1, your date of first renewal would be February 1. In the event you sign up for a monthly Subscription Account on a calendar day not contained in any subsequent month, your account will renew (and your payment card will be billed) on the last day of such month. For example, if you were to create a monthly Subscription Account on March 31, your account would next be billed on April 30.
It is your responsibility to keep your billing and contact information up-to-date. You may change the payment method associated with your account at any time by visiting the Manage Your Account page on the Platform. If your payment card is declined during the renewal process or we are otherwise unable to process a transaction using your payment method, we will terminate your Subscription Account following the conclusion of the last period for which you completed payment. If you want to resume use of the subscriber features of the Platform, you will need to enroll in a new Subscription Account.
You shall be solely responsible for all internet connection and other costs that you incur accessing and using the Platform.
Cancelling Your Subscription Account
To cancel your Subscription Account, navigating to the “Settings”, “Membership” and Subscriptions” page on the Platform, select the “Cancel” or similar button, and follow all on-screen instructions and links to complete the cancellation process.
All fees for Subscription Accounts are prepaid and non-refundable. You may cancel your Subscription Account at any time, but you will not receive a refund or credit for any fees previously paid.
Consent to Receipt of Electronic Records
Following your enrollment in a Subscription Account, an email will be sent to the email address your provide during the check-out process confirming your account type and, if you have elected an account type that renews automatically, your authorization for IntermKeto to bill the subscription fee to your payment method each billing cycle. We may send additional emails regarding your account during your subscription and other related emails after your subscription has expired. The confirmation email and other notices about your account may only be sent via email in electronic form. By signing up for a Subscription Account, you consent to receiving notices regarding your Subscription Account electronically. If you do not consent to the receipt of electronic records regarding your Subscription Account, please do not subscribe to the Platform.
Changes to the Fees or to these Payment Terms
IntermKeto may modify these Payment Terms or change the fees (or add additional fees) at any time. You agree that we may notify you of the updated Payment Terms by posting them on the Platform so that they are accessible via a link on the home page. The updated Payment Terms will be effective on the date posted unless otherwise specified and your use of the Platform after we have posted the updated terms (or engaging in such other conduct as we may reasonably specify) constitutes your agreement to the updated Payment Terms. For users with an active Subscription Account at the time of a change and for whom we have a current email address, we may also communicate changes to the Payment Terms through other means, including emailing you at the address associated with your Subscription Account. The new fees and/or Payment Terms will go into effect upon your next renewal following posting of the updated Payment Terms unless another time period is specified.